Requests

. How can I personalize my jewelry?

You can personalize your jewelry by choosing the type of engraving you want (name, date, initials, special message, secret QR message) during the purchase process. You can also choose from various models of bracelets and necklaces. If you have a specific idea, contact us and we will work together to make it happen!

. What material are your jewelry made of?

Our jewelry is made of high quality stainless steel, strong and durable, ideal for laser engraving. This material guarantees a long life without oxidizing or discoloring over time. Nickel free!

. How is the engraving done?

The engraving is done using high precision laser technology, which allows for extremely precise and long-lasting details. The engraving is permanent and will not fade over time.

. Do you offer international shipping?

Yes, we ship worldwide! No matter where you are, you can have your personalized Nalysa jewelry delivered right to your door!

How can I take care of my Nalysa jewel?

To keep your jewelry in excellent condition, we recommend cleaning it regularly with a soft cloth that we give you, to keep it always shiny. You can also simply wash it with dish soap.

Can I return or exchange my personalized jewelry?

Since the jewelry is customized upon request, we cannot accept returns or exchanges. However, if the order has a defect or an error on our part, we will make sure to resolve the issue as soon as possible.